Saturday, October 13, 2007

Shopping Ghana

The other day, Sly had to go to his office on High Street for a meeting. He suggested that we (meaning me and Alex) go along with him since he thought the meeting would only run for about an hour or so. Now I should know better, but I acquiesced. Stupid me.

His office is in the Old Parliament House, and only a few blocks from Accra Central, which is the major shopping district in Accra. It is very much like a huge flea market, with hawkers setting up their wares on the sidewalk so that pedestrians are forced to walk in the street. If you can imagine the worst vehicular traffic you've ever encountered, made up almost entirely of taxis and trotros, subtract street lights at any intersection, throw in the occasional loose goat or sheep, add a stampede of women carrying huge baskets and bowls on their head from which they sell most everything you could possibly think of, add in open gutters that you have to jump over and broken sidewalks that force you to watch your step lest you suffer a broken ankle, and then add in a rainy season heavy rain storm, well, then you've got Accra Central on a weekday. Fun, huh?

So, Alex in her rain poncho and me with my giant umbrella set off from Old Parliament House and headed over to Accra's "largest" department store - "Melcom, where shopping is so nice." They said it, I didn't.

Melcom is Ghana's (currently) oldest department store, and they have 16 branches throughout the country. They carry a lot of junk mostly, but it's cheap junk for the most part. And they've got a little bit of everything... clothes, linens, shoes, appliances, toys, toiletries, glassware, plastics, furniture, cookware, etc. I wouldn't say it's Ghana's equivalent of Walmart, it's more like a Dollar Store or a discount store in a strip mall somewhere in the American midwest. I have no idea who supplies them with some of the things they sell, it's mostly knock offs or discards, I'm assuming from some U.S. store that went into Chapter 11, but some of the things are so not appropriate for Ghana. I mean does anyone here really need a kerosene heater or snow shoes? Okay, I'm joking about those things, but not about the infant's snow suits that I saw, or the girl's winter boots.

And other things that they get in for sale, well it seems no one here knows what they really are (and that could just possibly be testament to the excesses of the American consumer), so they just call it whatever they want. I've seen toaster covers labeled a "chef's hat" and a cheese spreader with a porcelain handle shaped like an ear of corn that was labeled, "small maize knife." I don't think they are big sellers, since I see them there all the time. An Honors brand maternity romper was labeled merely as "woman's dress." And I'd like to take a moment here to digress. Who the
hell thought this up? A one piece outfit that more than likely buttons up (hopefully from the front!), and from which you have to almost completely disrobe to take a pee? This for a woman with a bladder the size of a walnut that is being compressed by a baby practicing acrobatics and flips to the point that the bladder can only hold a thimble full of urine at a time. The designer of the maternity romper must have been a man. A sadistic, miserable, evil man. Mind you, I owned one, once, so I know whereof I speak.

Anyway, let me tell you about the shopping experience at Melcom. First, you select the items you want to buy, then a girl takes the item away from you in exchange for a small piece of paper on which she has written down an item number for each item. Then you go to the next aisle, which is usually another department, and if you want something, you repeat the item/paper exchange process with another clerk. And so on and so forth. Then you bring all of the little pieces of paper to the register and they ring it up, you pay your money and you are given a single receipt. DON'T LOSE IT. Then, you bring back the receipt to the girl, again in each and every department that you bought something from, and after they carefully check and mark off the items on the receipt, they return to you the items that they are holding. Then you bring your items to another counter where they check to make SURE you have ONLY what you paid for. Then you take your items and your (by then) dog-eared receipt, to the bagger, who checks your receipt and then gives you the absolutely smallest plastic bag available that will hold all of your items. Trust me, Melcom gives nothing away, not even air. And no, you're still not done. Then you bring your bag and your receipt to the security guard
who examines and stamps your receipt and then you can go (finally!) merrily on your way.

The only thing Melcom has got going for it is low prices, but in that respect, you mostly get what you pay for. Almost everything I have ever bought there has broken down within days of my purchase. Now, I try only to buy snacks, cheap boxed wine or cheap sweatshop made tank tops... certainly nothing electronic and nothing needing batteries. I did buy Alex a cotton hoodie for $1.20 and bought myself two tank tops for $2.20 each. Still, I have to always ask myself, is it worth the hassle. Not really. And, in case you're wondering, "NO EXCHANGES, NO RETURNS."

From there, Alex and I wandered around Accra Central a bit, stopped to dry off a bit at a local restaurant, had a beer (me, not her) and a sausage kebab (her, not me), and made our way back to the car. And we only had to wait for 15 minutes before Sly came out of his meeting. It was rainy, and a bit chill, but Alex enjoyed the chance to play hookey with her teacher. So, all in all, though we hardly bought anything, it wasn't too terrible a day.

Today, Sean had a birthday party to attend, and Sly went off to a retreat, so, with a little extra time on my hands and not too much money, I drove over with Mike and Alex to Ghana's newest department store, Game. Just to window shop really, and check things out, I told the kids. Game is a store that originates in South Africa, and there are dozens of Game stores all over Africa. Everyone had high hopes that this would be Ghana's answer to Walmart. Well, I was never a big Walmart fan, I so much prefer Tar-JAY, but sadly, this place is not Walmart, either.

At first glance, it's promising. Big bright opening, wonderfully big shopping plastic carts to hold your purchases and your kids, a customer service counter when you enter, a dozen check out counters. The whole kit and kaboodle as my Nana (German nana, not Ghanaian nana) would say. But still not Walmart. Really, not even K-Mart.

Game has two whole aisles devoted to toys -- count 'em two. I could find more toys in a 7-11. They have half of an aisle devoted to pet supplies. Half an aisle of toiletries. Half an aisle of food items. Half an aisle of school supplies. You get the picture. Again, like Melcom, a little bit of everything. Unlike Melcom, at rich obroni prices not fixed income obroni prices.

Now, as I said, I had a little bit of time on my hands, and not too much money. Only about $10. Truthfully, there is hardly anything that can be bought at Game for less than $10. Remember Legos and their offshoot Bionicles? My kids love them. But not for $30. Or a box of 24 crayons (not even Crayola) for $4.50. A small bag of balloons for about $3.60. How about a Barbie? You all must know about Barbie. Would you spend $74 for Barbie? And I'm not talking "Limited Edition Barbie on African Safari" Barbie. I'm talking just plain ol' Barbie. $74. Reduced. I'd like to know from what.

So, with two miserable whining kids in tow, one of whom was audibly sucking up the snot dribbling from her nose after I told her "NO" for the 75th time that she could NOT have said Barbie, we checked out of the store with a single item. I know you want to know. Well, it was a nail brush that cost $1.40. Okay, okay, and two little bags of candy for .80 each.

Big Spender, I am not. Sucker, I am.

13 comments:

  1. Barbara Lynn,
    Now I know FOR SURE that I could not live in Ghana ! I feel your pain in regards to the lack of shopping in Ghana. I would be lost without my Jackson Outlets! No Dunkin Donuts, no shopping - I could not survive LOL
    FRAN IN FREEHOLD : )

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  2. You cannot everyhting in life to American standard.I totally disagree with your shopping experience in Ghana.This is Africa.Please compare America to India and China, then you'll see how backward America is !!!

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  3. Obviously, "anonymous" is a world-traveled, highly articulate fan of mine ;-)

    These are merely "my" observations of life here, in Ghana, where I live. You don't have to agree with me, as you evidently don't, but unless you've been to America (or China or India for that matter), perhaps you can't understand the comparisons that I draw or the inferences that I make.

    Barb

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  4. Barb--I would say "welcome" to Ghana. That is if you hadn't been around for a while already!!

    I'll be back...tracking your stories for Global Voices, for which I am an author on Ghana blogs...

    Laters!!

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  5. Ha! I never go to the Accra Central Melcom- too much other good stuff there to bother with the Lebanese. :-)

    But we do go to the Northern Industrial Area Melcom sometimes, and the good news is, there they let you keep your items and your tiny price papers so all you have to do is take the whole mess to a check out to begin the gauntlet.

    We have a battery operated alarm clock we got there more than two years ago for $1.50 that STILL WORKS! Knock wood.

    Game is a waste of floor space, but quite a few former waiters of ours have gotten good jobs there, so they serve a purpose! We love wandering through just to have a half dozen people yell "Two large Stars!" when they see us, just for old time's sake.

    Snort.

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  6. Shopping in any part of Ghana in comparison to America is horrible.
    The worst part is "No Returns." and you can't ask about prices without buying.
    You do so at your own risk of getting beefed by a miserable shopkeeper.
    We Ghanaians also deserve the best.
    Melcom is ran by some white folks who should know better.
    White folks would push your button to make you go off so that you get fired but they don't want to provide that kinda service you want to Ghanaians.

    Life in Ghana cannot be like in America, but Melcom is for white folks who should treat Ghanaian customers like thye would like to be treated.
    Don't let us compromise o our standards.
    This lady who posted her adventure here is an American ,probably a white, didn't she see them white folks at the last counter?
    Why not complain to them?????????????

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  7. Anonymous,

    Obviously I'm a white person, didn't you get the clue from the Obroni Observations reference? In any event, the Lebanese owners are, indeed, the ones to blame. I don't recall blaming the Ghanaians, just saying that it was my Ghanaian shopping experience. Perhaps they do the same in shops in Lebanon. I don't know, as I've never been there. And as for complaining to the Lebanese lady by the front door, what could would that do? One thing I do appreciate about Melcom is the fact that their prices are fixed... they don't try to overcharge me just because I'm white and perceived to be "rich." Now tell me that that doesn't happen elsewhere in Accra Central with the Ghanaian vendors. It's called the obroni tax.

    Barb

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  8. u need to buy your crayons off of the street or tell me to send you some cuz they are 80 cents at target. i love acra mall but i never buy anything cuz everything is 5X the price. have you noticed that most peope in the mall just walk in and out. most people dont have bags of stuff- theres a reason for that.
    Barbie costs $74..get outta here. Ilove toys but thats TOOOOOO MUCHHHHHHHH!!!

    You know what-- there is a white lady who is maybe late 50s/early 60s. she is married to a Ghanaian and her Twi is fluent-- its amazing. Im tryna think of her name-- she works for the educational part of the state department in ghana. she is in charge of the exchange program there in the embassy-- for kids who want to study oversees.. do u know who im talking about? u need to get with her..shoot, what is her name, i met her in the summer of 2008. she said she took classes at legon. when i find her number il email it to you asap. If your kids are paying with Ghanaian kids, they will pick up the language. If everyone around them is speaking english, it will be harder.

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  9. My kids know all the good curses in Twi, and they understand a lot more than they speak.

    And I try not to buy anything from Accra Mall. I'd rather go to Makola anyway. Went to the movies last week for a birthday treat -- 38 GHC for 1 adult and 4 kids. I'd have spent the same in NJ!

    Barb

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  10. I found your blog just by surfing, I'm african american (an Akata lol) and my fiance's from Accra. I have to say that I love reading your blogs, they have been so enjoyable for me today! I plan on going to Ghana soon, and can't wait to see some of the things you've talked about here for myself finally!

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  11. Melcom is not run by Lebanese , but Indians.It is the largest chain of retail outlet known for it's uniform pricing from Accra to Tamale. They have about 24 outlets across Ghana.Melcom is more popular in the mass rather than class.

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  12. Hi, I was surfing the web and came across. I lived in Ghana for 8yrs and loved every minute of it. I plan on going back soon but after reading your blog im second guessing myself lol. I dont if I can live without TARGET (SAD BUT TRUE).....Anyway, your blog is very entertaininig, but remember Ghana is a developing country...baby steps girl, baby steps lol

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  13. Love reading your blog. I am African but reside in Maryland

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